Refund Policy

💸 Refund Policy – Fair, Clear, Honest

At Team Neenz, your satisfaction is important to us. We stand behind the quality of our work, and we believe in being upfront about our policies.

A non-refundable deposit is required to secure your booking.

Deposits cover scheduling, labor prep, and material ordering.

You may cancel or reschedule up to 72 hours before your scheduled service date with no additional charge.

Cancellations within 72 hours may forfeit your deposit.

If you’re not happy with the work provided, contact us within 7 days of completion.

We will assess the issue and work with you to correct it if the service did not meet the agreed-upon scope.

Completed work is non-refundable due to the labor and materials involved.

Refunds do not apply to changes in personal preference after service has been performed.

For any questions about our refund policy, reach out to us directly at teamneenzco@gmail.com.